Photoshop Elements and Premiere Elements 2019 error

Question

I purchased premiere elements and photoshop elements 2019 and recently my premiere stopped working and i tried to reinstall and it gives me a error that either my OS, adobe product, or browser are out of date. I tried installing the premiere 2024 elements trial and that worked fine. I am running the latest version of windows 11 and latest version of edge. I tried Chrome too. I cannot reinstall in my premiere elements 2019 or my photoshop elements 2019. Please help.

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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