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elisam2
elisam2
Inspiring
February 11, 2016
Answered

Photoshop Elements Editor 14 was working fine, suddenly it does not open, even if I turn off my mac. Why?

  • February 11, 2016
  • 1 reply
  • 373 views

Photoshop Elements Editor 14 was working fine, suddenly it does not open, even if I turn off my mac.  Why?

    This topic has been closed for replies.
    Correct answer elisam2

    Today I got help from the Adobe Support team, and It was excellent.  Everything works perfectly now.   Thanks, John for trying to help anyway.  

    REGARDS

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    February 11, 2016

    What has changed between working and not working... did you upgrade your Mac operating system?

    elisam2
    elisam2Author
    Inspiring
    February 11, 2016

    Hello, John, thank you for the reply...

    No, I'm afraid nothing has changed.   I bought the Elements 14, which include the Organizer, Premier and the Editor.  The only one that does not open is the Editor.  The other two open just fine.

    I click on the icon, and it "jumps" for a while, and it suddenly just stops.  I don't get an error message or anything.  It just does not open.

    elisam2
    elisam2AuthorCorrect answer
    Inspiring
    February 11, 2016

    Today I got help from the Adobe Support team, and It was excellent.  Everything works perfectly now.   Thanks, John for trying to help anyway.  

    REGARDS

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