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Participant
December 18, 2021
Question

Photoshop Elements Install

  • December 18, 2021
  • 3 replies
  • 203 views

Download gets to 10% and stops.  What a fun day so far.  Done it 5 times already and 6 hours on the computer.

Adobe says to uninstall Creative Cloud and reinstall.  Yeah, uninstalled and then it wouldn't let me reinstall.  Does it get any better?     Now it says that I can't try to install anything as something is trying to install, but nothing is installing.  Love

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3 replies

Abambo
Community Expert
Community Expert
December 19, 2021

If downloading is the problem, you can solve it by using the direct download link that you get on this page here.

ABAMBO | Hard- and Software Engineer | Photographer
Nancy OShea
Community Expert
Community Expert
December 19, 2021

Does your computer meet the Elements system requirements?

https://helpx.adobe.com/photoshop-elements/system-requirements.html

 

Adobe apps on Win 11

https://helpx.adobe.com/download-install/kb/windows-11.html

 

Adobe apps on Apple M1 chip uses Rosetta 2 to install

https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html

 

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
December 18, 2021

Creative cloud has nothing to do with the serial number photoshop elements

 

What version of PE and what is your operating system?

 

Also, are you downloading https://techterms.com/definition/download
or Installing https://techterms.com/definition/install ???

Peru Bob
Community Expert
Community Expert
December 19, 2021
quote

Creative cloud has nothing to do with the serial number photoshop elements


By @John T Smith

 

Hi John,

There were a few threads on the Photoshop Elements forum where installation issues were fixed by installing the CC app, even though the users did not subscribe to CC.  They were able to uninstall the CC app afterwards.