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philipmandelbaum
philipmandelbaum
Participant
June 1, 2015
Answered

Photoshop Elements serial number is not valid, but I got it directly from the website

  • June 1, 2015
  • 1 reply
  • 144 views

I am being told that my Photoshop Elements serial number is not valid, but I got it directly from the website. What do I do?

    This topic has been closed for replies.
    Correct answer kglad

    make sure your installer version is the same as the license version.

    here are other gotchas, http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    June 1, 2015

    make sure your installer version is the same as the license version.

    here are other gotchas, http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

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