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whispertia
Participant
September 25, 2012
Answered

Photoshop Error 150:30

Hi,

When I try to open Photoshop CS4 on my Mac I get an error. It is error:150:30

Does anyone know what this is and how I can fix it?

Thank you.

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    October 5, 2012

    Whispertia if you continue to face difficulties please try removing the software using the uninstallers in Applications/Utilities/Adobe Installers.  Once the software is removed you will want to follow this by using the Cleaner Tool. 

    You can find details on how to obtain and use the Cleaner Tool at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

    Once both steps are completed you will then want to reinstall the software from your installation media.

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    9 replies

    Luanne Seymour
    Adobe Employee
    Luanne Seymour
    Adobe Employee
    October 4, 2012

    I'm moving this question to the Download, Install & Setup Help forum for specialized attention to your situation.

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    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    October 5, 2012

    Whispertia if you continue to face difficulties please try removing the software using the uninstallers in Applications/Utilities/Adobe Installers.  Once the software is removed you will want to follow this by using the Cleaner Tool. 

    You can find details on how to obtain and use the Cleaner Tool at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

    Once both steps are completed you will then want to reinstall the software from your installation media.

    Translate
      Christopher_Knorr64
      Participant
      December 28, 2022

      I just started reading this answer thread and opened the link for the clearner tool.  I am a CS4 user with the same issue as the others from a decade ago.  I've had this issue in the past and when Adobe still supported CS4, this was not the way we resolved.  I have the same issue again today in December 2022 and no one at adobe can or will support this.  I'm comfortable wiping with cleaner if I can get a more fresh answer ten years after this was originally posted.

       

      CK

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      sudarshan.t
      sudarshan.t
      Inspiring
      September 25, 2012

      Have you 'migrated' or 'moved' Photoshop from an older computer into this Mac using Time Machine or Migration Assistant?

      Error 150:30 usually means license has stopped working.

      This may be helpful for you: http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

      Message was edited by: Sudarshan Thiagarajan to add URL

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      whispertiaAuthor
      Participant
      September 25, 2012

      Thank you for replying. Yes, I did. I will try the link-Thanks again!

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      sudarshan.t
      sudarshan.t
      Inspiring
      September 25, 2012

      No, not at all.

      You have to 'de-activate' your license on the old computer. This link should help you with that: http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#main_Deactivate_your_software

      Then, try activating it on your new computer.

      If you dont have access to your old computer, follow the steps outlined here to do an 'offline deactivation' - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#main__Computer_reconfiguration_or_replacement

      If you need further assistance from us, please feel free to ask!

      All the best,

      ST

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