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Participant
August 22, 2022
Question

Photoshop fails to install - error 305

  • August 22, 2022
  • 1 reply
  • 89 views

I'm currently taking a introduction to digital arts class and i'm having trouble downloading the required software for the class (i.e Photoshop, Illustrator..). The application would install until about 42% and stay there until it eventually tells me the installation failed, error 305 to be exact. I've tried Ctrl + ALT + R and nothing much came out of it, neither did rebooting my computer. 

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1 reply

Jeffrey_A_Wright
Community Manager
Community Manager
August 22, 2022

CalaysaK, sorry you are unable to install Photoshop or Illustrator CC for your class. Error 305 occurs because the downloaded files are being damaged - https://helpx.adobe.com/ca/creative-cloud/kb/troubleshoot-download-install-logs.html#error305

 

Where network are you using to install the software, Calaysak?  Is your school providing access to Photoshop and Illustrator as part of the class, or did you mean to purchase a separate individual membership?