Photoshop fails to install - error 305

Question

I'm currently taking a introduction to digital arts class and i'm having trouble downloading the required software for the class (i.e Photoshop, Illustrator..). The application would install until about 42% and stay there until it eventually tells me the installation failed, error 305 to be exact. I've tried Ctrl + ALT + R and nothing much came out of it, neither did rebooting my computer.

Jeffrey_A_Wright · Answer

CalaysaK, sorry you are unable to install Photoshop or Illustrator CC for your class. Error 305 occurs because the downloaded files are being damaged - https://helpx.adobe.com/ca/creative-cloud/kb/troubleshoot-download-install-logs.html#error305

Where network are you using to install the software, Calaysak? Is your school providing access to Photoshop and Illustrator as part of the class, or did you mean to purchase a separate individual membership?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded