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Participant
December 29, 2021
Question

Photoshop freezes when using Selection tools..

  • December 29, 2021
  • 1 reply
  • 96 views

I am using Photoshop 23.1 version. Recently many times it crashed / froze and I realised this is happening after using Selection tool options such as Object Selection Tool or Quick Selection Tool. I uninstalled and reloaded the software but the problem persists.

Any solution for this?

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1 reply

AxelMatt
Community Expert
Community Expert
December 29, 2021

Please take a look here: 

Gelöst: Photoshop freezes on selection tool - Adobe Support Community - 12033401

If this doesn't help reset the whole Photoshop preferences.

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Another steps for trying is to deactivate the "Native Canvas" optgion and/or disable the GPU support.

Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop.

Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop.

 

If this all doesn't help please post more informations about your system.

Is your system up-to-date, especially the driver for the graphic card? 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo