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Participant
February 17, 2016
Answered

Photoshop gets stuck at 74% every time.

  • February 17, 2016
  • 1 reply
  • 2492 views

Hey there,

Am having a fustrating time right now with creative cloud.

You see I had to uninstall Photoshop because of a bug that didn't let me do anything as it kept giving me a error that said "Program failed" so I uninstalled Photoshop and when reinstalled it ,but it never gets pasted 74%.

I even reinstalled creative cloud and still nothing!

Is there a way to fix this or just install Photoshop directly?

This topic has been closed for replies.
Correct answer Del Z

Hi Frank J. Alejo,

It may be that corrupted program remnants are interfering with the new installation. Please try removing these with the Adobe Creative Cloud Cleaner Tool. Step-by-step instructions are available here: Use the Adobe Creative Cloud Cleaner Tool to solve installation problems‌.

If that does not solve the issue, please reply and let us know a few more details. What is your computer operating system? What is the exact error message you receive? If possible, post a screenshot: How to post a screenshot in the forum.

Best,

Del

1 reply

Del Z
Del ZCorrect answer
Participating Frequently
February 22, 2016

Hi Frank J. Alejo,

It may be that corrupted program remnants are interfering with the new installation. Please try removing these with the Adobe Creative Cloud Cleaner Tool. Step-by-step instructions are available here: Use the Adobe Creative Cloud Cleaner Tool to solve installation problems‌.

If that does not solve the issue, please reply and let us know a few more details. What is your computer operating system? What is the exact error message you receive? If possible, post a screenshot: How to post a screenshot in the forum.

Best,

Del