Skip to main content
3aartes
3aartes
Participant
October 18, 2020
Question

Photoshop / Illustrator Won't open on mac OS Mojave

  • October 18, 2020
  • 1 reply
  • 197 views

I was going to open Photoshop today and it didn't open. (It was perfectly fine yesterday) The icon bounced once and then disapeared.
I tried uninstalling and reinstaling (the individual programs as well as the whole Creative Cloud) and it worked for Indesign, but Illustrator and Photoshop still don't open.

I tried installing earlier versions, I tried opening with Command+Option+Shift and nothing works.
Does anyone know what could this be and how to fix it?

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 18, 2020

first try, resetting the cc app. to reset the Creative Cloud desktop app, make sure it's in the foreground, then press: Win: Ctrl + Alt + R Mac: Cmd + Opt + R

if that fails, reset your problematic program preferences -

illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
photoshop: https://forums.adobe.com/thread/375776

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices