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8 replies

Participant
December 11, 2023

I have the same issue. I'm using an iMac with OS 13.6.1. There are no error messages other than the pic above. Lightroom Classic installed with no issues and Camera Raw updated. My computer meets the specs and Adobe says Photoshop can be installed on my machine. But... I'd really like to be able to use what I've paid for.

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kglad
Community Expert
Community Expert
December 11, 2023

how much free space on your os drive?

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Participant
December 11, 2023

1 terabyte free.

 

There is an error code 403 which is to check for updates and retry. I've updated what I can but no joy in downloading.

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kglad
Community Expert
Community Expert
March 6, 2023

check if your computer meets specs, https://helpx.adobe.com/creative-cloud/system-requirements.html

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LinSims
Community Expert
Community Expert
March 6, 2023

Platform and OS information would be useful for those who can help you with this. Also, were there any error messages while trying to install? If you use Microsoft products, were you logged out of all of them?

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