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smp_smp
Participant
August 9, 2023
Answered

Photoshop Lightroom Bundle

  • August 9, 2023
  • 2 replies
  • 2633 views

Hello.  I own a Photoshop Lightroom Bundle and it's showing in my Adobe account with a serial # and registration date of Jan 2016.  At some point, I upgraded my computer and never reinstalled the software as I don't use it that often.  I would like to reinstall it but Adobe chat says they will not offer any support for this Bundle and would not even point me to where I can download this software that I clearly own a serial number for. 

 

I know the software were not part of the creative cloud.  I think they were called Classic, but I have no way to look it up now that I don't have the old computer.

 

Anyhow, does anyone know where I can download the software?

    Correct answer Jeffrey_A_Wright

    The bundle came with Photoshop & Lightroom.


    I am sorry, Smp_Smp, but the only recent offerings for Photoshop and Lightroom have been through a subscription. Please contact whoever you made your purchase through for additional help.

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 10, 2023

    do you have your serial number(s) and the names of your products?

      S
      smp_smpAuthor
      Participant
      August 10, 2023

      Hello.  Thanks for the responses.  I did not buy directly from Adobe.  I do not have the original info on where I purchased the bundled software nor can I locate the original download link.  It is called Phtoshp Lightrm Bndl in my Adobe account and there is a serial # listed.

      S
      smp_smpAuthor
      Participant
      August 10, 2023

      The bundle came with Photoshop & Lightroom.

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      August 9, 2023

      Log-in to your Adobe account and click this link https://account.adobe.com/products

      --click Order history on the left and then the link to your order that will show on the right
      --and finally click the link "Downloads and serial numbers" that will appear
      ---as always, write the serial number in a text file AND copy that text file and the
      ---download file(s) to an external drive (or two) to be sure you always have what you need
      -if you did not buy direct from Adobe via download you must find your original install
      -if you have an Education or volume license you MUST use your original media
      --the link for an Education or volume license download is not available at all
      -if you bought a disc and don't have a drive you will need to buy an external USB drive
      -if you bought and lost a disc Adobe does not provide a replacement via download
      -if you bought a download from a 3rd party vendor you will need to contact that vendor

       

      Go here for all older links https://prodesigntools.com/adobe-direct-download-links.html
      Prodesigntools is an official Adobe partner, and the links go to Adobe, not a 3rd party site

      IF/When you do have a download, be sure to copy it to AT LEAST one external device
      you should ALWAYS keep a copy (or two!) on an external device
      since Adobe DOES SOMETIMES REMOVE OLD VERSIONS FROM THE SERVER
      a usb flash drive or external hard drive, or write to a CD or DVD
      plus a text file containing your serial number if you have a serial number program

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