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Participant
May 15, 2020
Question

Photoshop Not installing

  • May 15, 2020
  • 2 replies
  • 555 views

Paid for Photography suite today which includes  Photoshop, but whenever i try to install imy getting this, and nothing else happens... Help please

This topic has been closed for replies.

2 replies

Known Participant
May 15, 2020

I would download the Creative Cloud Desktop App as Nancy mentioned and install through that.

Nancy OShea
Community Expert
Community Expert
May 15, 2020

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.  Check each one as requirements vary by product and platform.
https://helpx.adobe.com/creative-cloud/system-requirements.html

Use a browser that accepts cookies and does not have script blockers.  Please log-in to your account below to confirm your subscription is active and payment details are correct.
https://account.adobe.com/plans

 

Remain signed-in, download & install Creative Cloud Desktop App.  With this app, you will manage your other CC apps & services. See link for details.

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

Post back if you still need help.

 

Nancy O'Shea— Product User & Community Expert