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LikelyPrettyConfused
Participant
January 7, 2020
Answered

Photoshop not installing, says there's not enough space on drive with 549gb

  • January 7, 2020
  • 2 replies
  • 14789 views

I set the Creative Cloud to install things to my D drive, which has much more space than my C drive, but when I click "Install" on Photoshop, it gets around 27% in and then stops and says there's not enough space, even though there's 549 gigabytes free in the drive. It makes a folder in the D drive, then doesn't install anything into it. Did I do something wrong? Is it a bug? I need help.

This topic has been closed for replies.
Correct answer Nancy OShea

No.  You need ample primary hard disk space to install Creative Cloud desktop apps, even if you install to a different drive.   See the system requirements.

https://helpx.adobe.com/creative-cloud/system-requirements.html

https://helpx.adobe.com/photoshop/system-requirements.html

 

Hard disk space 3.1 GB or more of available hard-disk space for 64-bit installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system)

 

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
January 7, 2020

No.  You need ample primary hard disk space to install Creative Cloud desktop apps, even if you install to a different drive.   See the system requirements.

https://helpx.adobe.com/creative-cloud/system-requirements.html

https://helpx.adobe.com/photoshop/system-requirements.html

 

Hard disk space 3.1 GB or more of available hard-disk space for 64-bit installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system)

 

Nancy O'Shea— Product User & Community Expert
LikelyPrettyConfused
Participant
January 7, 2020

So I need my C: drive to have 3.1gb free to install it on a different drive? Because my C: drive physically can't have more than 111mb on it.

bucksommerkamp
Community Expert
Community Expert
January 7, 2020

Sounds like that may be the problem. It needs a little "wiggle room" on your main drive to get things set up properly. 111Mb is pretty small.

Akash Sharma
Legend
January 7, 2020

Moved to correct community. Get-Started