photoshop not registered

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When I pen Photoshop I gat this message.

I have PS 2025 26.11.0 purchased from Wowcher

ShivangiGuptaCorrect answer

Community Manager

Hi @Ian.666 ,

I reviewed your account info and found that you have only one subscription associated with your account, Adobe Express.

I could not locate Adobe Photoshop’s mention anywhere. As the expert mentioned above, Adobe does not sell lifetime licenses for the Adobe apps anywhere.

The Adobe Genuine Service (AGS) is a service that periodically verifies whether Adobe apps on your machine are genuine and notifies you if they are not. More details: https://helpx.adobe.com/genuine/adobe-genuine-service.html

I hope it clarifies the questions.

^Shivangi

John T Smith

Community Expert

Not only is that an illegal ‘hacked’ program, it MAY contain malware to steal information

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Peru Bob

Community Expert

@Ian.666

Report piracy here:

Report it now

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ShivangiGupta

Correct answer

Community Manager

Hi @Ian.666 ,

I reviewed your account info and found that you have only one subscription associated with your account, Adobe Express.

I could not locate Adobe Photoshop’s mention anywhere. As the expert mentioned above, Adobe does not sell lifetime licenses for the Adobe apps anywhere.

The Adobe Genuine Service (AGS) is a service that periodically verifies whether Adobe apps on your machine are genuine and notifies you if they are not. More details: https://helpx.adobe.com/genuine/adobe-genuine-service.html

I hope it clarifies the questions.

^Shivangi

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^Shivangi

Ian.666Author

Participating Frequently

Thanks. Purchased a lifetime licenced copy from Softkey in October 2025. Worked fine until a few weeks ago. Sold be Wowcher guaranteed as genuine. This version does not have access to AI

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