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Participant
October 17, 2014
Question

Photoshop not signing me in after fre trial download.

  • October 17, 2014
  • 1 reply
  • 529 views

I am downloading and installing a free trial of Adobe Photoshop Elements. After downloading when I sign in it shows that it's thinking, but it has been trying to sign me in for an hour or so already. This happened earlier this morning, and when I tried it again it does the same thing. HELP!

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1 reply

kglad
Community Expert
Community Expert
October 17, 2014

what do you mean by, 'sign in'?

pse is not part of adobe's creative cloud so you can't 'sign in' to activate it.

Participant
October 17, 2014

I'm new here, but all I know is it required me to sign in and it's thinking and thinking and thinking....

kglad
Community Expert
Community Expert
October 17, 2014

are you trying to use photoshop or photoshop elements?