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Participant
March 7, 2019
Answered

Photoshop Serial Number [was: I need help]

  • March 7, 2019
  • 3 replies
  • 1555 views

I was trying to find my serial number for Photoshop and it asks me for my Serial code, I don't know where to find it or what it is under, but I need photoshop for my assessment task involving animation from photoshop, I asked numerous times for help from customer service but they don't respond it's always: "sorry for the delay" which at first I thought it made sense until I waited an hour for response but I still get nothing. someone just tells me where to find the serial code I don't want to fail, Multimedia

This topic has been closed for replies.
Correct answer Nancy OShea

Which version of Photoshop do you have?

Your product serial number (assuming you registered online) is in your Adobe Account at the link below.

3 replies

Legend
March 8, 2019

The serial code was supplied to you as part of a package, or in an email. You MUST keep records of serial numbers, they are what you pay for.

kglad
Community Expert
Community Expert
March 8, 2019

you have 3 ways to recover a serial number that you once had:

1. if you purchased from or registered with adobe (automatically done with cs6):,

    a. you can check your account, https://accounts.adobe.com

    b. you can check with adobe support* (be prepared to give the email address used when registering purchasing)

2. if your adobe program is installed on another computer you can recover its serial number from that computer, (win:) http://www.belarc.com/free_download.html, (mac:)  https://mac-product-key-finder.com/

3. http://helpx.adobe.com/x-productkb/global/find-serial-number.html

*

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

[ moved from Adobe Creative Cloud to Downloading, Installing, Setting Up]

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
March 7, 2019

Which version of Photoshop do you have?

Your product serial number (assuming you registered online) is in your Adobe Account at the link below.

Nancy O'Shea— Product User & Community Expert