Photoshop trial version expired

Question

I have an annual photography plan and pay every month for photoshop.

The photoshop that is installed on my desktop doensn't work as it is mentionned that the free trial expired.

I do not need that free trial as I pay every month for the program.

I tried to reinstall, but that didn't change anything. It is still stuck.

Who can help me to fix this ?

John T Smith · Accepted Answer

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

Nancy OShea · Answer

Creative Cloud sometimes reverts to trial mode. But that doesn't mean your subscription ended. To be certain, check your account status and ensure payment details are current below.

https://account.adobe.com/plans

Try logging-out of Creative Cloud desktop app and logging-in again with your PAID id and password. Also refer to the links that @John T Smith posted.

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