Photoshop Trial Won't Download

Forum|Forum|8 years ago
February 7, 2017
2 replies
1016 views

For the last week now I have been trying to download the Photoshop Creative Cloud trial for my MacBook Air and every time I try to download it, it stops at 8%. Am I doing something wrong or does anyone know what to do to fix this?

Thanks in advance!

Correct answer Jeffrey_A_Wright

Maxk53833787 do you receive any specific error messages when downloading and installing Photoshop CC 2017? What version of Mac OS do you have installed on your MacBook Air?

I would recommend utilizing the Adobe Creative Cloud desktop application to download and install Photoshop CC 2017. For complete details on how to download and install see Download and install Creative Cloud apps. If you have any questions regarding the steps listed in the document then please update this discussion.

Jeffrey_A_Wright

Correct answer

Community Manager

Maxk53833787 do you receive any specific error messages when downloading and installing Photoshop CC 2017? What version of Mac OS do you have installed on your MacBook Air?

I would recommend utilizing the Adobe Creative Cloud desktop application to download and install Photoshop CC 2017. For complete details on how to download and install see Download and install Creative Cloud apps. If you have any questions regarding the steps listed in the document then please update this discussion.

Y

y_2477

Participant

Adobe,

I used a Photoshop version that I bought from you. But got the message that it was illegal.?????? Strange, but I then bought a new version but I can't install it.
You say, if you have any questions we are ready for you.
With sound support I get a screen that I can't do anything with.

In the meantime I keep getting the message on my old Photoshop that I have to renew, I find this all very annoying!

What are you doing about this?

I would like to hear it, or see it resolved.

Greetings,
Yvon Bilderbeek