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Alba_83
Known Participant
September 8, 2022
Question

Photoshop update does not progress past 47%

  • September 8, 2022
  • 1 reply
  • 174 views

 I have been working on updates for days, and my photoshop bugs out and the move tool takes over my mouse icon, and no matter what tool I select only the move tool will work. So I see there is an update, I think maybe this will fix it... But it refuses to update. Please help. 

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1 reply

kglad
Community Expert
Community Expert
September 8, 2022

to fix your problems, reset your preferences - https://helpx.adobe.com/photoshop/using/preferences.html

 

re: your update problem, is your os win 10 or win 11?  if yes, update your os, restart your computer and then retry updating ps.

 

(note: if your current problem is a preference problem, updating will not resolve that problem unless you opt to remove your preferences at the start of the update.)