Skip to main content
재
재인김739148
Participant
January 25, 2020
Question

photoshop update stops after getting to 37%

  • January 25, 2020
  • 2 replies
  • 217 views

Photoshop update stops after getting to 37%. I waited for like one hour but nothing changes. 

I tried to cancel and update again more than five times but the result is same.

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
January 26, 2020

Check the latest system requirements. 

Supported video drivers have changed. 

https://helpx.adobe.com/photoshop/system-requirements.html

 

Also see these 2 help articles.

 

Nancy O'Shea— Product User & Community Expert
Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
January 25, 2020

I had a similar issue. Make sure that you have all Windows updates that are available. The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices