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MarkStothard
Participating Frequently
May 18, 2026
Question

Photoshop v27.7 fails to install on Mac M4

  • May 18, 2026
  • 3 replies
  • 105 views

I'm running a Mac mini M4 with 64GB RAM one terabyte hard drive, and v27.7 fails to install, it reaches 88% and then fails.

I have no other versions of Photoshop, including beta version installed

    3 replies

    Jeff_A_Wright
    Community Manager
    Community Manager
    May 21, 2026

    Sorry, you are encountering problems installing Photoshop, ​@MarkStothard.

     

    In addition to the helpful suggestions from ​@kglad and ​@Ben M can you please see 

    for information on how to locate the fatal error that is causing this installation of Photoshop to fail at 88 percent.

     

    Please update this public discussion thread if you have any questions about the fatal error that you discover, ​@MarkStothard.

    Community Expert
    May 21, 2026

    You could try running the cleaner tool to cleanup the parts of a bad installation and see if you can start fresh with another install. https://helpx.adobe.com/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/run-creative-cloud-cleaner-tool.html

    kglad
    Community Expert
    Community Expert
    May 19, 2026

    if you have a compatible computer ( https://helpx.adobe.com/creative-cloud/system-requirements.html ) restart your computer and recheck to see if ps is installed. 

     

    if not, retry installing it again using the cc desktop app immediately after the restart.