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January 3, 2016
Answered

Photoshop won't complete installing just says "FINISHING" for the last two hours

  • January 3, 2016
  • 2 replies
  • 272 views

i JUST BOUGHT  LIGHTROOM AND PHOTOSHOP CC. LIGHTROOM DOWNLOADED HOWEVER PHOTOSHOP IS JUST SAYING "FINISHING" FOR THE LAST TWO HOURS ?

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Correct answer John T Smith

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Please read https://forums.adobe.com/thread/1499014

-try some steps such as changing browsers and turning off your firewall

-also flush your browser cache so you are starting with a fresh browser

-check hosts file for blocked entries https://forums.adobe.com/thread/1912777

http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-wip/

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

2 replies

Sheena Kaul
Legend
January 27, 2016
John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
January 3, 2016

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Please read https://forums.adobe.com/thread/1499014

-try some steps such as changing browsers and turning off your firewall

-also flush your browser cache so you are starting with a fresh browser

-check hosts file for blocked entries https://forums.adobe.com/thread/1912777

http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-wip/

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html