Pining app to taskbar casues it to launch outdated versions

Forum|Forum|3 years ago
October 19, 2022
3 replies
343 views

Pining any CC application to windows taskbar causes that shortcut to launch outdated versions of that app. Meaning, if I launch Photoshop 23.5 and pin it to taskbar, that shortcut will now always launch Photoshop 23.5 even though CC succesfully updated it to 24.0.

Tested on Windows 10 and 11

Installation

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Correct answer Manan Joshi

For major version update yes. You gave an example of version 23.5 and 24 this is a major version update so 24 would create a new installation path. Depending upon the preference of deleting the old version or not, your shortcut would either point to 23.5 or would point to nowhere(as 23.5 would be uninstalled) and never point to version 24.

So the solution to your issue is simple. You shortcuts should work properly for minor version update like 23.2 to 23.3. However when a major update comes in you would need to create a new shortcut for the latest version

-Manan

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You are correct, Piotr. This is how Windows shortcuts (pinned items in taskbar) are designed to work. This is because they run the same app file. They do not connect to the Cc app to find if there is a later version. I find this a very useful way to quickly start old or new apps. You can pin two version of the same app.

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One more thing. Adobe save each new major version of most apps to a new folder. This is how you can run older apps, which is so useful if Adobe break it with an update! This does not, however, apply to Acrobat Pro.

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Manan Joshi

Community Expert

The pinned shortcut is linked to the path of the application, when you update most probably the path of the new version is different from the pinned path being referenced and hence the issue.

-Manan