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Participant
February 3, 2020
Question

Plan

  • February 3, 2020
  • 2 replies
  • 704 views

Can someone please tell me how to purchase a plan? I have been trying continuously but at the mode of payment there is always this error message. 

This topic has been closed for replies.

2 replies

LinSims
Community Expert
Community Expert
February 3, 2020

Generally speaking, you would need to talk to Adobe customer support for this sort of thing. However, if you tell us what the error is, someone here may be able to provide a solution.

 

Otherwise, click the following to contact Adobe customer support staff for help: 

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work.

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

Participant
February 3, 2020

i tried several times but this message keeps coming

LinSims
Community Expert
Community Expert
February 3, 2020

Yes, you'll need to contact customer support for that. There's nothing we can do on that front. Follow the instructions I gave earlier, and good luck.

February 3, 2020

Moving to the Get Started forum from Photoshop