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yugah83874067
Participant
April 24, 2019
Answered

Plan not updated

  • April 24, 2019
  • 2 replies
  • 750 views

Hi, I was originally using the "Creative Cloud Free" plan, but just upgraded to the "Photography" plan, and made the payment.

But my account still shows that I'm under the free plan, which blocks me from publishing my Adobe Portfolio.

Does it take some time for the plans to be updated? Or would I have to try something else?

Thank you

This topic has been closed for replies.
Correct answer AxelMatt

When you have updated you plan? Sometimes it takes some time until your subscrition is updated.

If it takes too long please contact the Adobe support. This is a public forum, not the link to Adobe support. Sorry, but we can't help with that specific problem You may check with Adobe support.

Contact Customer Care

2 replies

yugah83874067
Participant
April 25, 2019

Waited a day. It's updated. Thank you!

AxelMatt
Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
April 24, 2019

When you have updated you plan? Sometimes it takes some time until your subscrition is updated.

If it takes too long please contact the Adobe support. This is a public forum, not the link to Adobe support. Sorry, but we can't help with that specific problem You may check with Adobe support.

Contact Customer Care

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI