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bewooten
bewooten
Participant
January 2, 2019
Answered

Plan option provided is $15 more expensive than advertised.

  • January 2, 2019
  • 1 reply
  • 248 views

I have two memberships. One is a photography plan with 1TB and a single app plan for Illustrator. This is because the $49 plan was expensive for me and a little more than I needed. Now I want to 'merge' them (cancel one and upgrade the other to the 49 or $52 plan) but it is giving me great difficulty. My only option for all apps package is $67, not $52. What is going on?

P.s.

I've paid for the annual/monthly payment for the single app plan, so it still wants to charge me for a remaining two months. Surely this could be waived for upgrading the other plan and paying more money that I am now?

This topic has been closed for replies.
Correct answer Abambo

The 52$ plan does include only 100gb of cloud space. I suppose that the additional cash is for the added on 1tb cloud space. That would be 15$.

The all apps is 52 $!

It is anyhow wise to Contact Customer Care to be able to cancel the Photography plan without cancelation fee.

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
January 3, 2019

The 52$ plan does include only 100gb of cloud space. I suppose that the additional cash is for the added on 1tb cloud space. That would be 15$.

The all apps is 52 $!

It is anyhow wise to Contact Customer Care to be able to cancel the Photography plan without cancelation fee.

ABAMBO | Hard- and Software Engineer | Photographer
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