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M
Mikael_KÅ_Ward
Participant
August 9, 2013
Answered

Platform swap

  • August 9, 2013
  • 1 reply
  • 644 views

I want to make an platform swap from PC to Mac and I have earlier spoken with one of your agents in case #0211179312. Now I finally found my original serial number, so I hope you can help med finisch the swap to the latest version (which I have bought already, but to PC)

    This topic has been closed for replies.
    Correct answer iAnkitkhurana

    Please click on this link http://helpx.adobe.com/contact.html?product=creative-suite&topic=orders-refunds-and-exchanges and click on I Still need help>> Chat now.

    Do a chat and provide the case number, they will help you further.

    Thanks!

    Ankit

    1 reply

    iAnkitkhurana
    Adobe Employee
    iAnkitkhurana
    Adobe Employee
    August 9, 2013

    Hi Mikael,

    Welcome to the Community!

    I have checked the case details and would request you to contact our Adobe support either via Phone or Chat and they will help you with that. Check here to contact http://helpx.adobe.com/contact.html.

    Thanks!

    Ankit

    M
    Mikael_KÅ_WardAuthor
    Participant
    August 9, 2013

    I do not understand. I now have written the same text as I did to you on 2 different places but no one have answered. What will happen next?

    Best regards

    Mikael Ward

    <Removed by Moderator>

    iAnkitkhurana
    Adobe Employee
    iAnkitkhuranaCorrect answer
    Adobe Employee
    August 9, 2013

    Please click on this link http://helpx.adobe.com/contact.html?product=creative-suite&topic=orders-refunds-and-exchanges and click on I Still need help>> Chat now.

    Do a chat and provide the case number, they will help you further.

    Thanks!

    Ankit

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