Please cancel my membership!

Question

Hello,
 
I've started an Adobe CC subscription under the email xxx
However, it's been renewed last month, and is about to be renewed tomorrow again!!
I haven't been able to use the subscription properly even once, so I am just throwing money in the trash at this point. I am unable to get into the account where the subscription is ongoing, so this is why I am contacting you through this method.
 
It would adorn you if you would refund last month's subcription fee as well, but at least cancel the subcription ASAP so I don't get charged for YET ANOTHER month.
 
Thank you.
 
[Moderator] 
[personal information removed per policy -  
https://community.adobe.com/t5/adobe-community-professionals/email-signatures-and-personal-information/td-p/4786467 
[This is a public forum, not Adobe support, please do not post personal information]

AxelMatt · Answer

Please take a look here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

and here:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

If this doesn't help you have to contact the Adobe support, because this is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

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https://helpx.adobe.com/contact.html

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