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Participant
June 17, 2017
Answered

Please cancel my subscription now

  • June 17, 2017
  • 1 reply
  • 211 views

To Adobe Staff,

I tried to cancel my Creative Cloud subscription and as you knew from many complaints that it is unreasonably difficult, and so far no improvement from your side (not as creative as you guys should be). and please don't tell me to check the instruction as it doesn't work.

I want to unsubscribe my creative cloud plan now so please help to proceed at once.

Thank you.

This topic has been closed for replies.
Correct answer Ned Murphy

Posting in the user-to-user forums is not a way of requesting that Adobe cancel your subscription.  You need to contact them directly thru their customer support team.

Cancel your Creative Cloud membership

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
June 17, 2017

Posting in the user-to-user forums is not a way of requesting that Adobe cancel your subscription.  You need to contact them directly thru their customer support team.

Cancel your Creative Cloud membership

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp