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Participant
August 24, 2022
Question

Please hekp me delete annoying pop-up window advising me my software is 'NOT LIGET'. EVERY 5 MIN1

  • August 24, 2022
  • 3 replies
  • 217 views

Please help me. I am an instructor at a major university, and when I went on sabatical for 2 yrs, the IT dept removed me from the active users for Adobe ( had installed and was using all of them on the cloud, CS6, while working. didn't warn me.

 

Well, now every 5 min I get a LARGE WINDOW pop up telling me it's not to late to make my software legit! and I can't make it GO AWAY! I expecially don't like the insinuation that i my have "stole" it. I am entitled to it then, and will be again when I come back. How do i get rid of this, and as a side note, for having to put up with this 'in your face windows' every damn time I try to use my computer now, I'll never reinstall Adobe products, no matter how "FREE" the colleges say it is. I was afraid onee I did, I'd never get rid of it; and yet, here we are...

 

Running Macbook Pro, Catalina

Please tell me I can get rid of this without reformatting my damned drive, 'cause all the help online points to files I don't have (specifically 'AdobeGCClient"

thanks sooooo much in advance!

Darryl

This topic has been closed for replies.

3 replies

kglad
Community Expert
Community Expert
September 21, 2022

did you properly uninstall adobe cc and then use adobe's cleaner?

gener7
Community Expert
Community Expert
September 21, 2022

Also CS6 is not completely compatable with MacOS Catalina. Because the CS6 installers are 32 bit and Catalina is totally 64 bit (excluded all 32 apps), you cannot reinstall it. You have to move on with the current version of CC. If you are back on the active list, your IT department can help you if they are footing the bill.

 

 

S_Gans
Community Expert
Community Expert
September 21, 2022

This appears to be an issue with your college and their licensing. If you're not paying for a subscription, or your school isn't paying for it, then your software isn't being used legitimately.

Adobe Community Expert / Adobe Certified Instructor