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gentrys89285558
Participant
February 4, 2017
Question

PLEASE HELP!

  • February 4, 2017
  • 2 replies
  • 256 views

I Cant Access an acount ive been charged on two times now, apparently the email is wrong and so is the password, its like a ghost account but I have the transactions on my card to prove it. How can I reach this account and get a refund?

This topic has been closed for replies.

2 replies

Rajashree Bhattacharya
Rajashree Bhattacharya
Legend
February 7, 2017

Hi gentrys89285558,

The Adobe ID with which you are registered in the forum has a cancelled single app CC purchased on02 Jan 2017.

Are you referring to this?

Please let us know the details of the issue here or by private message.

We will be glad to follow-up.

Regards

Rajashree

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gentrys89285558Author
Participant
February 4, 2017

This is for a seprate account that was created not the one im currently using

alisterblack
alisterblack
Inspiring
February 6, 2017

I would advise contacting customer care to deal with this.

https://helpx.adobe.com/contact.html - Contact Customer Care

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