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AidaJacks
Participant
January 18, 2016
Answered

Please help! can't download Illustartor, some fail to open URL address

  • January 18, 2016
  • 2 replies
  • 278 views

Please help! I just signed in and wanted to download Illustrator free trial but i can't, i tried to fix it to find what error but it only says that Safari fails to open URL address for downloading and  "there's no specified program to open URL-address «aam://SAPCode=ILST?version=19.2.0?actionList=CC-UI?passPhrase=gvahwb4/pm4Kd+NJ44Hj/R01u3sn2XIXXGDYMpeWSCO9KNYm4jpGnNGCPrmHyFIrVW70tWxPlpCDGENMqVN9JMSHbgXh6gIZ7hPmHUbnbqSeyF1VD0Re/NxqMxNMr9v20U0SXiyaWaNZdrlnlykANpdD1h7ZWeFuY0dgf4WEUtY=».

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Correct answer AidaJacks

oh thanks for reply, i fixed this problem, i downloaded Creative Cloud and now everything works. I didn't know that i need CCloud. But thanks anyway!

2 replies

Pattie-F
Legend
January 19, 2016

I am moving this discussion to the Creative Cloud Download & Install forum.

Pattie-F
Legend
January 18, 2016

Are you trying to download and install Creative Suite software or Creative Cloud software?

For Creative Cloud, you can also refer to:

FAQ: What do I do if I have trouble downloading or installing Creative Cloud and Creative Cloud Apps?

For Creative Suite, please also see:

How to download, install, and activate Adobe applications

AidaJacks
AidaJacksAuthorCorrect answer
Participant
January 19, 2016

oh thanks for reply, i fixed this problem, i downloaded Creative Cloud and now everything works. I didn't know that i need CCloud. But thanks anyway!