Please help confused person with new Download Issue!

Forum|Forum|5 years ago
November 12, 2020
2 replies
305 views

Just purchased/attempting to download Photoshop Elements 2021. Can't get beyond the "Sign in required". Repeatedly done, but no progress. Tried alternative email address. Tried re-downloading.

Secondly a little notification has been popping from right on desktop. Looks like the creative cloud logo & an issue with coresync libraries support or something.

I'm pretty new to using Mac so need basic explanations/guidance if there's a real techy issue!

Thanks in advance

Installation

This topic has been closed for replies.

Just Shoot Me

Legend

It is asking you to Sign In using the Adobe ID (email address and password) you used to Buy the program.

Do you remember that email address and password you used when bought Ps Element 2021.

Where did you buy it from? Directly from Adobe or throught the Apple Mac App store (Bad Idea).

A

Agbo5E1C

Participant

How does it work thank you

Just Shoot Me

Legend

And Why are you asking this question?

Quote from above:

How does it work thank you

End Quote:

Do you have a question about a Specific Adobe software program? If you do please start your own Conversation in the forum (Community) for the Adobe program you need and or want help with by clicking the "Post to Community" button in the top right hand side of that forums home page.