Please help! I would like to cancel my 1 year photography plan because I purchased the wrong one.

Question

I didn't read clearly when I purchased the photography plan. I would like to buy adobe premier pro video editor but I accidentally purchased this photography plan and I would like to ask for a refund or cancel this plan. I've received an email from the customer support, it says they were disconnected somehow, they wanted me to contact them back. I tried contact back but it didn't work. Please answer my discussion, I don't want to pay for the software I don't need every month, Thank you.

kglad · Accepted Answer

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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