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Participant
January 1, 2022
Answered

Please help me download adobe photoshop on MacBook

  • January 1, 2022
  • 3 replies
  • 511 views

Pls help. When i try to download adobe photoshop on mac i get transfered to a site which says "Install creative cloud and photoshop" and "account authentication" beneath. When i press proceed i am asked for a "system password". What is that? Hope to find help.

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Correct answer John T Smith

When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password

3 replies

Community Expert
July 12, 2023

Please don't post on old discussions, start a new one if you have some question to ask

-Manan

-Manan
John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
January 1, 2022

When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password

Participant
January 1, 2022

thank you!