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September 28, 2013
Answered

please help me with downloading lightroom. i purchased it online from adobe but its not downloading

  • September 28, 2013
  • 1 reply
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please help with downloading lightroom.  i purchased it online from adobe and it isn't downloading.

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    Correct answer kglad

    if you follow all 7 steps (here,  http://prodesigntools.com/all-adobe-cs5-direct-download-links.html) you can dl a trial here:  http://prodesigntools.com/lightroom-5-ddl-comparison-vs-lr4.html

    and activate with your serial.

    if you have a problem dl'g, you didn't follow all 7 steps.  the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    September 29, 2013

    if you follow all 7 steps (here,  http://prodesigntools.com/all-adobe-cs5-direct-download-links.html) you can dl a trial here:  http://prodesigntools.com/lightroom-5-ddl-comparison-vs-lr4.html

    and activate with your serial.

    if you have a problem dl'g, you didn't follow all 7 steps.  the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

    Participant
    September 29, 2013

    I don't have a serial number. where would i find that? i purchased what i

    thought was lightroom, but was sold the creative cloud. all i need or want

    is lightroom

    kglad
    Community Expert
    Community Expert
    September 29, 2013

    if you have creative cloud, go here and login if you're not already.  you need to use the same adobe id you used when signing up for cc, https://creative.adobe.com/