Participant

Question

Please i downloaded the app but i have to pay for it.

Forum|Forum|6 years ago
January 20, 2020
6 replies
1032 views

Please I downloaded the app and I have to pay for it.

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T

Tom Pattyn

Adobe Employee

Hi Esther,

Can you give some more details please, especially what app you downloaded?

Nancy OShea

Community Expert

tomp,

She said she purchased Photoshop.

Nancy O'Shea— Product User & Community Expert

T

Tom Pattyn

Adobe Employee

Hi Nancy,

The Ps was bought by moutfort, we're looking to get that issue fixed.

But I haven't heard from our OP, Esther6, so I still don't know what app she downloaded.

M

moutfort

Participant

I have just purchased PhotoShop via your internet prg. On the final page where I must confirm pass word you confirm you

you have sent me an email but you used an incorrect address Namely xxxx@pt.lu my correct address is xxxx@pt.lu,

needless to say I have not received your email.

Pleas advise what action is to be taken. Thanks ib advance

[Moderator]

[personal information removed per policy - 

https://community.adobe.com/t5/adobe-community-professionals/email-signatures-and-personal-information/td-p/4786467

[This is a public forum, not Adobe support, please do not post personal information]

M

moutfort

Participant

I have just purchased PhotoShop via your internet prg. On the final page where I must confirm pass word you confirm you

you have sent an email but you used an incorrect address Namely xxxx@pt.lu my correct address is xxxxx@pt.lu,

needless to say I have not received your email.

Please advise what action is to be taken. Thanks in advance

[Moderator]

[personal information removed per policy - 

https://community.adobe.com/t5/adobe-community-professionals/email-signatures-and-personal-information/td-p/4786467

[This is a public forum, not Adobe support, please do not post personal information]

Just Shoot Me

Legend

Did you expect them to be free? They are not free.

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