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Participant
November 16, 2018
Answered

Pls help Won’t install on Mac

  • November 16, 2018
  • 3 replies
  • 339 views

Hi I desperately need Photoshop and Lightroom installed I’ve just bought a Apple mac book it has all the requirements but the os software is

Mac x os 10.9.5 but it says There’s no more updates ? So when I try to install photoshop it says it don’t meet the requirements. Can anyone help please

This topic has been closed for replies.
Correct answer John Waller

I assume you bought a second hand Mac? The OS X 10.9.5 operating system is several years old.

Adobe software requires OS X 10.12 or later.

See if you can upgrade your operating system

How to upgrade to macOS Mojave - Apple Support

3 replies

Participant
November 16, 2018

Yes I did John I have now updated it to a newer version and I’m happy to say it’s now working thank you

Participant
November 16, 2018

So there’s nothing I can do at all ?

Can I not install an older version of Lightroom and photoshop?

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
November 16, 2018

I assume you bought a second hand Mac? The OS X 10.9.5 operating system is several years old.

Adobe software requires OS X 10.12 or later.

See if you can upgrade your operating system

How to upgrade to macOS Mojave - Apple Support

Ned Murphy
Legend
November 16, 2018

The machine you bought does not have all the requirements.  There is not much that can be done if you don't get a machine with an adequate OS.

Adobe Creative Cloud system requirements