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Participant
February 1, 2022
Question

portfolio website disappeared

  • February 1, 2022
  • 1 reply
  • 309 views

hi everybody, i really need your help. i created a website using portfolio in november, today, while checking it, i realized it disappeared, it was online and now there's nothing.

https://barbarageraci.myportfolio.com

this is the link

i tried to cantact the help center but they are not giving me the right help, the phone guy disconnected my calls all the times, the online help seems to use pre-answers that didn't help me

did you have the same problem? ideas?

thanks a lot

barbara 

This topic has been closed for replies.

1 reply

Legend
February 1, 2022

Is your Creative Cloud subscription still active (being paid)? Check your Adobe account if not sure. 

If so, contact Adobe portfolio. The chat and phone are NOT for Portfolio support, for some reason.

Submit a request – Adobe Portfolio Knowledgebase & FAQ (myportfolio.com)