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M
Morgan221192518v32
Participant
December 6, 2021
Question

PORTFOLIOS ISSUES

  • December 6, 2021
  • 1 reply
  • 180 views

I created my portfolio in 2019 but when I click on the link to access it it shows up as https://portfolio.adobe.com/missing

Why does it do that? why can't I see my portfolio when I click on the link? Has it disappeared or been erased? If so do I have to create a new one??????!!!!!

HELP ME!!!

 

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1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
December 7, 2021

Do you have an active PAID Creative Cloud Plan? Log-in below to confirm your subscription is active and payment details are current.

https:/account.adobe.com/plans

 

If you still need help, contact the Portfolio Support Team.

- Contact Portfolio Support Team - https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

Nancy O'Shea— Product User & Community Expert
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