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Participant
November 26, 2014
Answered

Pre-determining student eligibility

  • November 26, 2014
  • 1 reply
  • 322 views

Hope someone can help since Adobe apparently doesn't answer questions about their products until you purchase them.

My son, a college student, wants to purchase Lightroom 5 on disc, without a Cloud membership.  Cannot seem to get to that point at Adobe.com; without the membership it seems all that is available is the full-priced version.

He found what he wants online, but we apparently have to order it, open it, put in the product code and check eligibility.  Then, if for some reason he isn't eligible (Adobe won't let you see all the questions they are going to ask until you enter the product code), then he has a totally useless disc since he couldn't return it.

Has anyone found a way to PRE qualify so that you know before you open the package if you're eligible?

Thanks!

    This topic has been closed for replies.
    Correct answer rgmcadoo

    We certainly weren't able to navigate to that. So the price is right, but

    still not seeing a disc option, even at the catalog page we found in the

    referenced FAQs. Is there a way to get a disc rather than a download? If

    not, I guess he'll settle for the download. Thanks so much for the help!

    On Wed, Nov 26, 2014 at 6:22 PM, Jeff A Wright <forums_noreply@adobe.com>

    1 reply

    Jeffrey_A_Wright
    Legend
    November 27, 2014

    Rgmcadoo you can purchase Lightroom 5 from Adobe directly at the education price at Adobe - Adobe Education Store - North America - Adobe Photoshop Lightroom 5 Student and Teacher Edition

    For information regarding eligibility please see Education FAQ

    rgmcadooAuthorCorrect answer
    Participant
    November 27, 2014

    We certainly weren't able to navigate to that. So the price is right, but

    still not seeing a disc option, even at the catalog page we found in the

    referenced FAQs. Is there a way to get a disc rather than a download? If

    not, I guess he'll settle for the download. Thanks so much for the help!

    On Wed, Nov 26, 2014 at 6:22 PM, Jeff A Wright <forums_noreply@adobe.com>

    Jeffrey_A_Wright
    Legend
    December 1, 2014

    Rgmcadoo I am sorry but most software titles available from Adobe are download only at this time.  You are welcome to burn the installation files to a DVD or copy them to an external hard drive.

    If you don't have high speed Internet access available then you may want to consider utilizing a USB drive and downloading the installation files at a public library.  You can find additional details on how to download purchased software at Find a download link on Adobe.com.