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Tara21963580m15b
Participant
November 27, 2021
Question

Prélèvement sans compte

Bonjour,

 

J'ai des prélèvement automatique tous les mois sur mon compte en banque de la part d'Adobe. Or je ne trouve pas le compte associé à ces prélèvements et je ne peux donc pas résilier mon abonnement. Je cherche donc à joindre Adobe pour avoir ce renseignement. Savez-vous comment je peux m'y prendre ?

 

Merci d'avance pour votre aide

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1 reply

Community Expert
Manan JoshiCommunity Expert
Community Expert
November 27, 2021

Hello @Tara21963580m15b,
Sorry to hear that you are facing trouble. Unfortunately, you won't find the help you need at these forums. These are peer-to-peer forums, with no one here having access to your account information. You need to contact support.
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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-Manan
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