premier elements won't install

Forum|Forum|5 years ago
January 16, 2021
1 reply
140 views

Downloaded premier elements.

After download, the disk image doesn't start the installation process.

Tried several times

Please help.

Thanks

Installation

This topic has been closed for replies.

Nancy OShea

Community Expert

Which operating system?

NOTE: Win 7 and Win 8 are no longer supported.

See the system requirements below.

https://helpx.adobe.com/premiere-elements/system-requirements.html

Nancy O'Shea— Product User & Community Expert

C

Clara0D44Author

Participant

I got it to install, now i cant find my serial number.

I have the boxed software.

It's not on the dvd sleeve.

Nancy OShea

Community Expert

If not directly from Adobe, then from whom did you buy the software?

Most likely they sent you a redemption code you have to use to get your serial number. Premier Elements serial numbers all start with 1143. See link below for more details.

https://helpx.adobe.com/download-install/using/download-install-premiere-elements.html

Nancy O'Shea— Product User & Community Expert

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