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saucy lady
Participant
August 18, 2018
Answered

Premier Pro install package doesn't install application

  • August 18, 2018
  • 1 reply
  • 362 views

I just paid for my Premier Pro monthly account, and I downloaded the install dmg file, and it opens but it won't install the application when you double click on the Premier Pro installer icon.  It does nothing at the screen shown in screenshot.  Nothing happens so I can't use the application.

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Correct answer kglad

install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
August 19, 2018

install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

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