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Participant
February 4, 2021
Question

Premiere Elements Update Trashed Premiere and Photoshop Elements

  • February 4, 2021
  • 1 reply
  • 157 views

Hi All,

 

I just installed Adobe Photoshop Elements 2021 and Adobe Premiere Elements 2021 on a Dell Inspiron 7790 running Windows.  After activating Photoshop I opened the program and it appeared to be functioning.  Then proceded to activate Premiere.  During activation there was a new version available notice so I downloaded that.  About 15 minutes into the install it failed and sent an error code (which I don't remember) and instructions to restart. 

 

On restarting the Premiere desktop icon was non-functioning and Photoshop will no longer open.

 

Suggestions?

 

   

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
February 4, 2021

restart your computer

if there's still a problem, reinstall the problematic programs