Premiere Elements Version 12 - Windows 11

If I'm unable to use it, am I wrong in thinking Adobe should give me an upgrade...

By @Betsy_849

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Yeah, that's wrong. Obsolete Elements 12 support ended in 2015. 

https://helpx.adobe.com/support/programs/eol-matrix.html

After 3 years of support ended, you were expected to replace it with a supported version. Or keep using it at your own risk. You chose the latter, and here we are.

Legacy PS Elements 12 is NOT compatible with modern computer chips and operating systems. Technology has passed it by. Sorry. 

MODERN OPTIONS:
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Photoshop Elements 2026 (3 year license). 
https://www.adobe.com/products/photoshop-elements.html

Hope that helps.

install using compatibility mode (using a compatible os version), https://helpx.adobe.com/creative-cloud/system-requirements.html

if that fails:

update each visual c++ verion that can be updated

repair each that can be repaired.

Betsy, sorry you aren't able to complete the activation process on your new computer. Please see https://adobe.ly/48lbhob which discusses the new sign in process for Photoshop and Premiere Elements in 2025.

I would also recommend you review and bookmark https://adobe.ly/3KsVDxS for additional information about managing any remaining activations for Photoshop and Premiere Elements 12 in 2025. ^JW