Skip to main content
C
chrysa0D44
Participant
August 8, 2022
Answered

premiere installation fails Error 183 on M1 Mac

  • August 8, 2022
  • 4 replies
  • 5241 views

Hello!

I just bought a new macbook air M1 and I am trying to install Premiere Pro, but the installation fails and I get this message:

Exit Code: 183
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 1 error(s), 5 warnings(s) 

FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'AdobePremierePro22AllTrial', version:22.5.0.62
FATAL: Error occurred in install of package (Name: AdobePremierePro22AllTrial Version: 22.5.0.62). Error code: '183'
ERROR: launchedTaskWithLaunchPath. Exception while fetching terminationStatus
WARN: file to touch '/Library/Application Support/Adobe/Vulcan/specifiers' is a directory
WARN: Warning (Code = 185) executing in command 'TouchCommand' for package: 'CCXProcess-Components', version:4.5.1.11
WARN: Attempt to register application "/Applications/Adobe Premiere Pro 2022/Adobe Premiere Pro 2022.app/Contents/Frameworks/PhotoshopServer.app" failed
WARN: Warning (Code = 186) executing in command 'RegisterApplication' for package: 'AdobePremierePro22AllTrial', version:22.5.0.62
WARN: Unable to run program "/Library/Application Support/Adobe/Keyfiles/Premiere Pro/22.0/CustomHooks/dvaPlistGen2016"
-------------------------------------------------------------------------------------

  

Could you please help me to solve it?

Thank you!

Chrysanthi

    This topic has been closed for replies.
    Correct answer rachel25141376eupk

    To fix these errors, follow the given steps.

    Create a new local user account with administrator privileges for your machine.


    Windows 10: See Create a local user account in Windows 10.
    Windows 8 and Windows 7: See Create a user account.
    macOS: See Set up users, guests, and groups on your Mac.
    Sign in to your machine using that account.

    Uninstall the Creative Cloud desktop app using the Creative Cloud desktop app uninstaller.

    Download the Creative Cloud desktop app.
    If you're using Windows, you may be prompted to save the downloaded file. If you're using macOS, you may be prompted to allow the download to take place.

    Go to the downloaded file on your device, and double-click it.
    Sign in to begin installation. Then, follow the onscreen instructions.

    Once you have installed the Creative Cloud desktop app, it launches automatically.

     

    Regards,

    Rachel Gomez

    4 replies

    Mohammad Aamir Khan
    Adobe Employee
    Mohammad Aamir Khan
    Adobe Employee
    September 27, 2022

    Kindly Sign out From Creative cloud once and Install Creative Cloud Desktop app for M1 MAC Using this link:
    https://ccmdl.adobe.com/AdobeProducts/KCCC/CCD/5_8_0/macarm64/ACCCx5_8_0_592.dmg

    For Other MAC : https://ccmdl.adobe.com/AdobeProducts/KCCC/CCD/5_8_0/osx10/ACCCx5_8_0_592.dmg


    After Installation > Login and try reinstalling Premiere pro or any other app showing Error 183.

    R
    rachel25141376eupkCorrect answer
    Inspiring
    August 11, 2022

    To fix these errors, follow the given steps.

    Create a new local user account with administrator privileges for your machine.


    Windows 10: See Create a local user account in Windows 10.
    Windows 8 and Windows 7: See Create a user account.
    macOS: See Set up users, guests, and groups on your Mac.
    Sign in to your machine using that account.

    Uninstall the Creative Cloud desktop app using the Creative Cloud desktop app uninstaller.

    Download the Creative Cloud desktop app.
    If you're using Windows, you may be prompted to save the downloaded file. If you're using macOS, you may be prompted to allow the download to take place.

    Go to the downloaded file on your device, and double-click it.
    Sign in to begin installation. Then, follow the onscreen instructions.

    Once you have installed the Creative Cloud desktop app, it launches automatically.

     

    Regards,

    Rachel Gomez

      S
      Sylvain25810843joej
      Participant
      August 26, 2022

      Hello. I jumb by because i had the same issue.

      brand new macbook pro. Can't install after effect.

      I followed your advice and it worked wonders ! Installing rosetta via the terminal just did it for me.

      Thanks a lot i will be a ble to work now ! ... wait...

      lonnieg45653147
      lonnieg45653147
      Participant
      August 10, 2022

      For anyone else having this problem, here is a comment I found that solved it for me instantly.

       

      you probably need to install rosetta 2.  among the ways to do this is to start Photoshop with the Intel version.  here are two other ways, How to Install Rosetta 2 on Apple Silicon Macs (osxdaily.com)

       

      that's been the solution to a recent surge in mac problems (with new apple silicon macs) caused by premiere pro (and after effects) installs resulting in exit code 183.

       

      there are also the older problems and fixes, https://helpx.adobe.com/download-install/kb/fix-error-183.html,

      but you should try the rosetta 2 install first, because it's (the lack of) most likely the cause of your problem and the fix.

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        August 10, 2022

        you're welcome.

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        August 8, 2022

        you probably need to install rosetta 2.  among the ways to do this is to start Photoshop with the Intel version.  here are two other ways, How to Install Rosetta 2 on Apple Silicon Macs (osxdaily.com)

         

        that's been the solution to a recent surge in mac problems (with new apple silicon macs) caused by premiere pro (and after effects) installs resulting in exit code 183.

         

        there are also the older problems and fixes, https://helpx.adobe.com/download-install/kb/fix-error-183.html,

        but you should try the rosetta 2 install first, because it's (the lack of) most likely the cause of your problem and the fix.

          C
          chrysa0D44Author
          Participant
          August 8, 2022

          thank you!

          kglad
          Community Expert
          kgladCommunity Expert
          Community Expert
          August 8, 2022

          you're welcome.

           

          p.s.  did you install rosetta 2, and did it solve the problem?

          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices