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Participant
October 20, 2022
Question

Premiere Pro 2021 has been replaced by the updated 2023. How do i get 2021 back?

  • October 20, 2022
  • 1 reply
  • 226 views

 Premiere Pro 2021 has been replaced by the updated 2023. How do i get 2021 back?  15.4.5

I have uninstalled 2023, and walked through the retrieve "other / older" versions steps under CC.  Only PP 2022, and 2023 are available.  There are no older versions to retrieve under Creative Cloud.    Why did this switch happen (auto-updates?) and how do I retrieve 2021?  

 

 

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    1 reply

    kglad
    Community Expert
    Community Expert
    October 20, 2022

    not sure you can, any more, but try adobe support and let us know.

     

    use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human

    p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

    p.p.s. you can also use twitter to tweet @AdobeCare

    p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

     

    <moved from using the community >