Participant

Answered

Premiere Pro 30-day Trial expired after 7 days

9 replies
2283 views
Translate

and has never been used

Any ideas on that?

Creative Cloud

This topic is closed to new replies. Start a new post to keep the conversation going.

Bani VermaCorrect answer

Legend

Hi Ioannasmen,

The trial period for Adobe apps is now for 7 days only, it is no longer for 30 days.

To know more please refer to Understand why Adobe trial software expires or ends early.

Hope this helps.

David36402936sug8

Participating Frequently

They canceled my 30 day trial when I called in on day 7 to ensure I didn't get charged because by day 7 I had found many free programs that do the same thing but are way easier to operate. Can't wait till them companies get popular enough to put adobe right out of business.

Translate

Legend

Hi there,

We understand that the experience did not meet your expectations. However, it is important to understand that the trial lasts only for 7 days for Adobe Creative Cloud applications.

Please check this article if you have any questions: https://adobe.ly/3TWNovJ

We're here to help.

Regards,

Shivangi

Translate

Community Expert

Community Expert

What the others said. Cloud trials have been 7 days since early 2016.

Update on Creative Cloud Trials | Adobe Customer Care Team

Translate

Community Expert

Community Expert

per bani, 30 days was the trial period in the past. you must be trying a newer cc version.

[moved from Downloading, Installing, Setting Up to Creative Cloud Download & Install]

Translate

Bani VermaCorrect answer

Legend

Hi Ioannasmen,

The trial period for Adobe apps is now for 7 days only, it is no longer for 30 days.

To know more please refer to Understand why Adobe trial software expires or ends early.

Hope this helps.

Translate

ioannasmenAuthor

Participant

Thank you.

On December 14 when I downloaded, Premiere was advertised as a 30-day trial.

We didn't have the opportunity to even launch it once, since we only have 1 class per week :-(

Translate

Community Expert

Community Expert

there's nothing easy you can do to extend that trial on the problematic computer.

you can start a new (7day) trial on another computer.

https://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

Translate