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Participant
January 4, 2025
Question

Premiere pro access

  • January 4, 2025
  • 1 reply
  • 140 views

I have subscribed to creative cloud as a student - in theory I should be able to access premiere pro but it's asking me to either have a free trial or buy. Can anyone help please?

1 reply

kglad
Community Expert
Community Expert
January 6, 2025

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

below are solutions some users reported:

 

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

 

if that fails, change the install location